📜 Terms & Conditions
Effective Date: 21 – May – 2025
Website: [www.elevendia.com]
Welcome to Elevendia. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms.
1. Use of the Website
You must be at least 18 years old or have permission from a guardian to use this site.
You agree not to misuse or attempt to damage the site or its content.
We reserve the right to refuse service or cancel orders at our discretion.
2. Products & Availability
We strive to display accurate product descriptions and images. However, slight variations may occur.
All products are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a refund.
3. Pricing & Payment
All prices are listed in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes unless stated otherwise.
We accept various payment methods including Cash on Delivery, Card Payments, and Bank Transfers.
We reserve the right to change prices at any time without prior notice.
4. Order Processing & Delivery
Orders are typically processed within 1–2 business days.
Delivery is available across Sri Lanka, with estimated delivery times of 1–5 business days depending on location.
Elevendia is not responsible for delays caused by third-party couriers.
5. Returns & Refunds
Please refer to our Refund & Return Policy for full details.
Returns are accepted within 7 days of delivery for eligible items.
Items must be unused, in original condition and packaging.
Refunds are processed to the original payment method or via store credit.
6. User Accounts
If you create an account, you are responsible for maintaining its confidentiality.
Elevendia is not liable for any unauthorized access to your account.
7. Intellectual Property
All content on this site — including images, logos, and text — is the property of Elevendia and protected by copyright laws.
You may not copy, reproduce, or use our content without written permission.
8. Limitation of Liability
Elevendia is not liable for any indirect or consequential damages from the use of our website or products.
Our liability is limited to the value of the product purchased.
9. Governing Law
These Terms are governed by the laws of Sri Lanka. Any disputes will be subject to the jurisdiction of Sri Lankan courts.
10. Changes to Terms
We may update these Terms at any time. Changes will be posted on this page with the updated effective date.
11. Contact Information
For any questions about these Terms, contact us:
Elevendia
Email: support@elevendia.com
Phone: +94712563289
Sri Lanka
